Our Person-Centred Services

Our Person-Centred Services

Neighbourhood Care is a person-centred home and community care provider in Australia that operates using the Buurtzorg model. Our aim is to get to know you on a personal level to ensure your holistic quality of care and support. We take time to develop warm relationships by sitting down with you and your family and discussing plans and goals over a cup of tea or coffee. This way we will be able develop an effective care or NDIS support plan, that is suited for your needs, together.

Our principles are based on “the onion model”, which represents you and your support network, starting from your perspective. The sections of the onion model take into account personal values, such as wanting to have control over your own life, maintaining your quality of life and developing trusting relationships. We focus on involving you and your informal network, in reaching the best solutions tailored specially for you. This way we are able to provide holistic care and build warm relationships.

This is all done by our self-managed teams of health care professionals who decide with you how to organise your services. Our teams are trusted to make decisions on their own with you and your family. We care beyond you!