who care.
Empowering you with our support team through connections that make a difference.
At Neighbourhood Care, we offer person-centred support delivered by small, self-managed teams embedded in your local community. Whether you’re receiving care through NDIS, My Aged Care, Medicare,
ICWA or a community partnership, our aim remains the same: to support you in living your best life.
Neighbourhood Care was established in Australia in 2020 with one purpose: to deliver care that is personal, local and built on trust.
Our purpose is simple: tailor every decision to your needs, collaborate with your network and respect your autonomy.
We’re not a top-down organisation, we’re a team that works together. Our teams are self-managed and can make decisions directly with you.
At Neighbourhood Care, we believe that support is about more than just completing tasks, it’s about people, connections and achieving what matters to you.
Across WA & QLD Since 2020
Established with a clear purpose, to bring connection back to care, Neighbourhood Care is a community-based organisation offering personalised support for older people and individuals with disability.
75+ Staff
Members
Multiple Locations Across WA & QLD
500+ Lives Changed
Care You Can Count On
- 92% of clients agree our services meet their goals.
- 87% staff satisfaction, happy, empowered teams mean better care.
- 5+ years in Australia, backed by a model proven in 25 countries.
We use the Buurtzorg Layered Care Model to map your existing support networks and ensure your care plan strengthens what already works for you.
We know that every journey of care begins with trust. That’s why our process is designed to be simple, transparent and personal, so you always know what comes next and feel confident at every step.
We get to know you, your values and your goals during our complimentary, obligation-free ‘Coffee First’ meeting. This relaxed conversation helps us understand what matters most to you and how we can best support you.
If you decide to receive services from us, we’ll guide you through setting up a Service Agreement after your Coffee First meeting, clearly and carefully together. This ensures everything is clear, transparent and tailored to your specific needs.
Together, we’ll create a personalised care and support plan that reflects your preferences, goals and existing support networks. This plan evolves with you, ensuring your care stays relevant and aligned with your changing circumstances.
You will receive consistent, responsive care from small teams of dedicated health professionals who know you well. Our team works closely with you to help you thrive, maintain independence and stay connected to your community.
*This is just a general overview, the onboarding of clients may differ slightly depending on the care and support they will receive to comply with the necessary laws and regulations.
Neighbourhood Care is the Australian branch of Buurtzorg – an innovative in-home care model founded in 2006 in the Netherlands by Jos de Blok and a small team of nurses. Today, the Buurtzorg model has expanded globally and operates in 25 countries.
The Buurtzorg Layered Care Model (also known as the ‘Buurtzorg Onion Model’) helps us see not just the care we provide, but also the relationships, resources and connections that are already part of your world.
